Information about Direct Deposit, Incentitives, Getting Paid, Time Worked
If you need a question answered about direct deposit and pay it may be found here.
- This opportunity will be replacing my full-time job. Is working as a virtual agent competitive to a full-time job?
- How many hours can I work?
- Why does my invoice show $1.00 as the rate?
- Does my call center generate service revenue if a call goes into the next interval?
- This is my first invoice. Why don’t I see any performance incentives?
- If I was supposed to receive a refund, where would I find it on the invoice?
- Why was my call center paid at the Alternate Base Rate?
- How do IBO check what intervals their agents serviced?
- I just started my own call center why didn’t I receive service revenue for the full revenue cycle?
- Will I be charged the Platform Usage Fee for agents who are not yet servicing?
- My bank account is missing a deposit. I updated my company’s banking information but the invoice is not reflecting the missing deposit. Why do I only see the current service revenue?
- How far in advance must I update my banking information for it to be effective on the upcoming invoice period?
- What if my call center does not have banking information on file the day that service revenue is deposited?